ku977 Privacy Policy — Your Information Is Fully Secure

1 Introduction & Scope of Policy

This Privacy Policy ku977 Applicable to all users of the platform. When you access our services through ku977's website, mobile app, or any other digital channel, you voluntarily provide certain information, and some information is collected automatically.

ku977 places the highest importance on your privacy. We believe that the security and transparency of user data are the foundation of a trustworthy platform. This policy sets out — fully and transparently — what data we collect, why we collect it, and how we keep it safe.

This Privacy Policy is part of our Terms and Conditionsis an integral part of . By using the platform, you are considered to have accepted this policy.

2 What Information We Collect

2.1 Information You Provide Directly

The information you provide directly during registration and while using the platform includes:

• Full name, date of birth, and nationality
• Email address and phone number
• Residential Address
• ID document details (NID, passport, or driving license)
• Payment method details (Mobile Banking / Nagad / Rocket number)
• Messages or complaints submitted to support

2.2 Automatically Collected Information

Some information is collected automatically while you use the platform:

• IP address and device information
• Browser type and operating system
• Login and logout times and dates
• Time spent on each page of the platform
• Betting activity and transaction history
• Cookies & Session Data

Types of Data	Why It Is Collected	Retention Period
Identity Information	Account Verification & KYC	5 years after account closure
Payment Information	Transaction processing and fraud prevention	7 years as required by law
Betting History	Service Improvement & Dispute Resolution	3 Years
Cookies & Sessions	Improving User Experience	At end of session or 30 days
Support Message	Complaint logging and service improvement	2 Years

3 Purpose of Data Use

ku977 Collected information is used for the following purposes:

1. Account Management: To handle registration, login, KYC verification, and account security.
2. Payment Processing: To process deposits and withdrawals and to prevent financial fraud.
3. Service Improvement: To analyze user experience and further improve the platform.
4. Customer Support: To respond promptly to your questions, complaints, or requests.
5. Promotions & Offers: To show you relevant bonuses and offers based on your preferences (you can turn this off at any time).
6. Legal Compliance: To comply with directives from regulatory authorities or courts.
7. Responsible Gaming: To detect unusual betting patterns and provide timely support.

4 Data Sharing & Third Parties

ku977 never sells your data. However, information may be shared in the following limited circumstances:

• Payment Providers: Solely to process transactions via Mobile Banking, Nagad, and Rocket.
• Technology Partners: With trusted technology service providers to ensure platform operation and security.
• Legal Authorities: When lawfully required by courts, regulatory bodies, or law enforcement agencies.
• Fraud Prevention: With designated agencies for detecting fraud or money laundering.

All Third-Party Partners ku977is committed to upholding 's privacy standards. Before any data is shared with third parties, their credentials and security measures are thoroughly verified.

5 Cookie Policy

5.1 What Are Cookies

Cookies are small text files stored on your device. They help improve your browsing experience and keep the platform running smoothly.

5.2 Which Cookies Does ku977 Use

• Essential Cookies: For login sessions and security — these cannot be disabled.
• Performance Cookies: For analyzing platform performance.
• Functionality Cookies: To remember your preferences, such as language or theme.
• Analytics Cookies: To analyze user behavior and improve our services.

You can manage non-essential cookies through your browser settings. Note that disabling cookies may affect some platform features.

6 Data Protection Measures

ku977 has implemented industry-standard technical and organizational measures to protect your data:

• TLS/SSL Encryption: All data transfers are secured with 256-bit encryption.
• Firewall Protection: Servers are protected by advanced firewalls.
• Two-Factor Authentication: An additional layer of security for your account.
• Regular Audits: Regular audits conducted by independent cybersecurity experts.
• Restricted Access: Only authorized personnel have access to user data.
• Data Backup: Your data is kept safe through regular backups.

7 Your Rights

ku977As a user of , you have the following rights over your personal data:

To exercise any of the above rights, please contact our support team. We typically respond to requests within 30 days.

8 Privacy of Minors

ku977 strictly prohibits anyone under the age of 18 from using the platform. If we discover that data has been collected from a minor, it will be deleted immediately and the associated account will be closed. If you are aware of any minor using ku977, please notify our support team right away.

9 International Data Transfers

For certain services, your data may be transferred to servers located outside Bangladesh. In such cases, ku977 Ensures that transferred data is protected to an equal or higher security standard. For international transfers, protection is guaranteed through applicable laws and contractual agreements.

10 Policy Updates

ku977 This privacy policy may be updated from time to time. Users will be notified of significant changes via email or an on-platform notification. The date of the latest update is always displayed at the top of this page. Continued use of the platform after any changes constitutes acceptance of the revised policy.

11 Contact & Complaints

If you have any questions or concerns about this privacy policy, please contact our support team. We aim to respond within 72 hours.